Privacy Policy

1. Data We Collect

When you submit an RFQ or contact form, we collect the following information:

• Contact name and email address
• Company name and country
• Phone number (if provided)
• Product inquiry details and requirements
• Destination port and shipping preferences

2. How We Use Your Data

Your data is used solely for the purpose of:

• Processing your RFQ and preparing quotations
• Coordinating with fulfillment partners to fulfill your inquiry
• Communicating with you about your inquiry
• Improving our platform and services

We do not sell, rent, or trade your personal data to third parties.

3. Data Sharing

We share relevant inquiry details with selected China-based fulfillment partners for the purpose of preparing quotations and fulfilling orders. Partners are expected to handle your data in accordance with applicable privacy standards. We do not share your data with marketing companies or unauthorized third parties.

4. Cookies and Analytics

This platform may use cookies and analytics tools to understand site usage and improve user experience. Analytics data is aggregated and anonymous. We do not track individual users across other websites. You can control cookies through your browser settings.

5. Data Retention

RFQ data is retained for the duration necessary to fulfill inquiries and complete orders. Completed order records may be retained for legal and accounting purposes. You may request deletion of your personal data by contacting us.

6. Sensitive Data

We do not collect or store payment information, bank details, or credit card numbers on this platform. All payments are handled directly by the fulfillment partner through the Proforma Invoice process. We do not log confidential quote files, personal documents, or full message bodies to analytics.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email address provided on our contact page.